How to file a complaint against a Special Hire Taxi driver?

 

Your complaint should go directly to your local licensing authority. They will have a complaints procedure detailed online with all the steps you’ll need to submit a formal complaint against a driver. Make sure to prepare as much evidence as possible, such as journey time, start/finish point, and any accompanying pictures or videos that might support your case.

    Transport Licencing Board
    Kampala Capital City Authority
    Civil Aviation Authority

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