Your complaint
should go directly to your local licensing authority. They will have a
complaints procedure detailed online with all the steps you’ll need to
submit a formal complaint against a driver. Make sure to prepare as much
evidence as possible, such as journey time, start/finish point, and any
accompanying pictures or videos that might support your case.
Transport Licencing Board
Kampala Capital City Authority
Civil Aviation Authority
How to file a complaint against a Special Hire Taxi driver?
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